Shipping Policy

Order Processing

Orders placed through the Blue Light Optical website are typically processed within 1–3 business days.

Orders are not processed or shipped on weekends or public holidays.

We currently ship within Australia and may offer international shipping depending on location.

Shipping availability and pricing will be shown at checkout.

Estimated delivery times depend on your location and the courier service used.

Typical delivery timeframes:
Australia: 3–10 business days

Delivery times are estimates only and may vary due to factors outside our control.

Shipping costs are calculated at checkout based on destination and delivery method.

Promotional free shipping offers may apply from time to time.

If your order has not arrived within a reasonable time, please contact us so we can investigate with the shipping provider.

Once an order has been dispatched, delivery is handled by third-party courier or postal services.

Customers are responsible for providing accurate shipping information.

We are not responsible for delivery delays or losses resulting from incorrect address details provided at checkout.

If your order arrives damaged or appears lost in transit, please contact us as soon as possible so we can assist in resolving the issue.